Privacy policy
PRIVACY POLICY
Last updated: April 18, 2026
This Privacy Policy describes how Your Special Body (“we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit our website, place an order, book an intake, contact us, subscribe to our emails, or otherwise interact with us.
Business details
Business name: Your Special Body
Email: info@yourspecialbody.com
Address: Gouewestraat 9, 6163KG Geleen, Nederland
Chamber of Commerce (KvK): 88669246
VAT number: NL00462815B10
1. Personal Information We Collect
We may collect the following categories of personal information:
- name;
- email address;
- phone number if provided;
- billing and shipping address;
- order details;
- payment-related transaction details;
- intake or contact request information;
- messages sent via forms, email, or social media;
- newsletter and marketing preferences;
- device, browser, IP address, and website usage data.
2. How We Collect Information
We collect personal information:
- directly from you when you place an order, book an intake, subscribe, or contact us;
- automatically through cookies and similar technologies;
- from third-party providers that help us operate our store, website, analytics, scheduling, email marketing, payments, and shipping.
3. How We Use Personal Information
We may use your personal information to:
- process and fulfill orders;
- deliver digital products;
- arrange shipping and customer service;
- respond to messages and intake requests;
- manage coaching-related inquiries;
- send order confirmations, service updates, and transactional emails;
- send newsletters or marketing emails where permitted;
- improve the website, services, and customer experience;
- prevent fraud, abuse, unauthorized activity, or misuse;
- comply with legal, tax, and administrative obligations;
- protect our business, rights, property, and customers.
4. Legal Bases for Processing
Where applicable, we process personal data on one or more of the following legal bases:
- performance of a contract;
- compliance with legal obligations;
- legitimate interests;
- your consent, where required.
5. Sharing of Information
We may share your personal information with service providers where necessary, including:
- Shopify;
- payment providers;
- booking and scheduling tools;
- email marketing providers;
- shipping or fulfillment partners;
- website analytics and technical providers;
- professional advisors and authorities where required by law.
We do not sell your personal information.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- keep the website functioning properly;
- analyze traffic and usage;
- improve website performance;
- support marketing and communication functions.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Email Marketing
If you subscribe to our newsletter or otherwise opt in, we may send you emails about:
- coaching;
- digital products;
- apparel;
- retreats;
- launches;
- content;
- updates.
You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting info@yourspecialbody.com.
8. Coaching and Intake Information
If you book a free intake, apply for coaching, or contact us about services, we may process the information you provide in order to respond, schedule, assess suitability, and maintain our business records.
9. Digital Products and Orders
If you purchase digital products or physical products, we may process the information required to:
- provide access or delivery;
- verify payment;
- issue invoices;
- provide customer support;
- prevent abuse or misuse.
10. Data Retention
We retain personal information only as long as reasonably necessary for:
- order fulfillment;
- customer service;
- coaching administration;
- legal, tax, accounting, and compliance obligations;
- resolving disputes;
- enforcing agreements;
- fraud prevention and business record keeping.
11. International Customers
Your Special Body may sell and communicate with customers in the Netherlands, across Europe, and internationally. Your data may be processed by service providers located in other countries. Where required, we take reasonable steps to protect your information.
12. Your Rights
Depending on your location and applicable law, you may have rights to:
- access your personal data;
- correct inaccurate data;
- request deletion;
- restrict processing;
- object to processing;
- request portability;
- withdraw consent where processing is based on consent.
To exercise these rights, email info@yourspecialbody.com.
13. Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage can be guaranteed as completely secure.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version posted on our website applies.
16. Contact
For privacy-related questions, contact:
info@yourspecialbody.com
Your Special Body
Gouewestraat 9, 6163KG Geleen, Nederland